Buying cryptocurrency with our services and paying for it using different methods is possible.
Though purchasing with a card is considered to be the most popular option, there are others. Depending on your location, you might be presented with different payment methods that we can offer.
One of these methods is a direct SEPA bank transfer. This article explains how to buy cryptocurrency using a SEPA bank transfer.
During the checkout stage, if you are located in a country that belongs to the EEA (European Economic Area), you can choose "Euro Bank Transfer SEPA" as one of the payment methods.
Once you select this payment option and press "Continue", you will be transferred to the order summary, where you must verify your email address.
Please enter a valid email address you can access and click that you have read and agreed to the Terms and Conditions and Privacy Policy once you have done it. After that, once you press "Continue", an email verification code will be sent to your inbox, and you will need to enter it in the pop-up that appears on the screen:
After your email has been verified, you will need to provide your personal details and the billing (or residential) address:
After filling out the needed information, you will be asked to verify your identity through a specialized service called Onfido.
You can find a detailed step-by-step guide on verifying your identity live using the Onfido service here: How can I verify my identity live through Onfido?
Once you have finished verifying your identity, you must submit information about the bank that will process the payment and execute it.
You can choose the bank from the list provided in the drop-down menu. It is automatically generated based on your country:
Note: Not all banks in your country can be selected to make this purchase. You can only choose the ones from the list.
Once you select the bank, enter your bank account number, confirm your agreement to the Privacy Policy and the Terms, and press "Deposit," - you will be automatically taken to your bank, where you must finish the payment.
First, you must log in to your bank account as usual.
Once you log in, you will see the purchase summary and need to confirm it through your bank in a way that is usual to them.
After the payment is done, you will see a notification on the screen about the payment being processed:
You will be informed via email about the outcome of the payment attempt.
Please note that a SEPA bank transfer might take up to a maximum of 3 business days, though it usually happens much quicker.
Should the payment be approved, a payment approval email will be sent, followed by a confirmation email asking whether you have received the cryptocurrency a few hours later.
You will also be emailed if you need to redo the verification or if the transaction is cancelled or declined.
If you need more clarification about the status of your purchase, feel free to reach out to us directly, and we will be more than glad to assist you.