Pay with Crypto: I sent the coins, but did not receive any updates about my payment.

It takes some time for the coins to be delivered to the destination wallet address and processed on the blockchain. However, if you can see the coins delivered and confirmed on the blockchain, they were delivered successfully. Nevertheless, a successful delivery of coins might not guarantee that your cryptocurrency payment will be approved. 

If you are still on the payment page, you should see the final status of your payment, whether it was successful or failed. If your payment fails, you will see a field where you must enter the cryptocurrency address to which the coins should be returned.
Our system also informs users via email about each stage of the Pay with Crypto process. Thus, you will receive an email about the payment status and the cryptocurrency refund should the payment fail.

Nevertheless, if you are not sure about the status of your payment, did not receive the email informing you about the status of the transaction (and the refund if eligible), can not request the refund, or have requested but did not receive it, please get in touch with us directly. 
You can contact us directly by submitting a ticket here: Submit a ticket or email us at paywithcryptosupport@nuvei.com with the subject line "Pay with Crypto".