If you have received an email from us or see a charge or processing payment in your bank account from Simplex, and you are not the one who issued the payment, please contact us immediately for further assistance. You can do so by replying to the letter you have received, submitting a new ticket or starting a live chat at www.simplex.com.
- How can I buy cryptocurrency using Google Pay?
- Buying cryptocurrency with a SEPA bank transfer
- Entering your date of birth
- Checking your transaction on the blockchain
- My transaction failed and I never received my money back.
- My card was charged but I did not receive my coins
- My transaction was approved, but I got a cancellation email
- How can I report payments made through Simplex for tax purposes?
- Where can I find a receipt for my transaction?
- Do you offer any discounts?
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