While we always try to secure the best price possible, please note that exchange rates vary between sellers. The amount of cryptocurrency you bought from our partner might have been lower than the general exchange rate used by other exchanges/platforms, due to different business constraints.
Please note that the price of the cryptocurrency you are purchasing is always displayed before you make a payment. We assure you that you will receive the exact amount of cryptocurrency that was initially shown before making the payment.
In same cases, the exchange rate might also change from the time the payment was initiated till it was finished. If the change is significant, we always inform our users with an email regarding the changes and they can proceed accordingly - accept them or cancel the transaction.