To ensure the security of your payments, we ask you to send a valid, government-issued document to verify your identity.
As we are a licensed and regulated payment processing company, we have to comply with “Know Your Customer” (KYC) and “Anti-Money Laundering” (AML) regulation standards.
In rare cases, a selfie might be required for security purposes as well. We want to know that you are indeed the owner of the card in use and doing the transaction on your own will, thus we may request a photo or a video selfie for verification, as proof of this fact.
Please note that if you do not complete the verification process, your transaction will be cancelled.