We strive to support the purchase of cryptocurrency via debit and credit cards in as many locations as possible across the world. However, our services are required to comply with the regulatory and other legal requirements of each location. Therefore, it is possible that based on your country, there are restrictions on the purchase of cryptocurrency.
It is important to mention that if your debit or credit card, as well as your identity document, is issued in an unsupported location, it might not be accepted.
Please also note that the website/application/exchange that you are accessing Simplex’s service from might not support your location based on its own business considerations.
If you are from the United States, the following states are not supported at all: Hawaii (HI), New York (NY) and Louisianna (LA).
Our services cannot be used in high-risk countries and countries on the FATF list:
- Burkina Faso
- Cayman Islands
- Congo Democratic Republic (Kinshasa)
- Democratic People's Republic of Korea
- Myanmar (Burma)
- Region of Crimea
- Region of Donetsk
- Region of Luhansk
- Russian Federation
- South Africa
- South Sudan
- North Sudan
- United Arab Emirates