Please note that having a Simplex Banking account is free. However, if you still wish for the account to be closed, please make sure that:
- There are no funds in your account
- There are no pending incoming/outgoing funds to your account
- The account is not under any arrestment or financial and legal obligation
If you are unsure about any of the above, please contact our customer support for clarification directly.
If everything checks out, proceed by informing us via our ticket system by selecting your product as Simplex banking and informing us about the closure, you may do so here:
Submit a request – Simplex