It is only possible to have one pending payment at a time in our system.
If a new transaction is issued when there is one already pending, it will be automatically declined.
Our system automatically informs you about the status of each payment - whether it is awaiting additional action, is already approved, cancelled or declined.
While the transaction is pending, it is possible to see the amount for which the purchase was issued, placed on hold.
Do not be alarmed - it is not a charge yet, just a card authorization check.
It reserves the amount as the payment is awaiting completion or cancellation.
If you see your funds on hold, but are not sure what is the status of your payment, please feel free to submit a ticket or issue a live chat and our team will be more than happy to assist you.
More information on authorization holds can be found here: https://support.simplex.com/hc/en-gb/articles/360014136159-What-is-an-authorization-hold-Why-was-I-charged-before-the-approval-of-my-payment-or-if-my-payment-was-cancelled-