While we are unable to display the history of your card orders directly on our site, we suggest checking for any emails regarding your past transactions to find out more information about previous orders.
If you need more specific details, please feel free to contact us by submitting a ticket and we will be happy to provide you with the required information.
- Entering your date of birth
- My transaction failed and I never received a refund.
- My card was charged but I did not receive my coins
- My transaction was approved, but I got a message that it was cancelled, why?
- How can I report payments made through Simplex for tax purposes?
- Where can I find a receipt for my transaction?
- Do you have any discounts?
- Is it safe to send cryptocurrency to someone else?
- I accidentally sent cryptocurrency to the wrong wallet address. What can I do?
- My transaction failed but you still charged me. Will I get a refund?
Have more questions? Submit a request