If you believe you have been scammed and sent cryptocurrency to a scammer, please contact us through our live chat by pressing the red chat button at the bottom right corner of the simplex.com homepage or submit a request through our Support Center.
Once your request is registered, we will contact you as soon as possible.
Please provide as much information as possible about the fraudulent scheme, including screenshots. This will help us investigate further.
- Is it safe to send cryptocurrency to someone else?
- Can I use Simplex to pay for goods or services?
- How to know if I am in contact with a real Simplex Representative?
- Risk warning for purchasing cryptocurrency in the UK
- How to avoid investment scams
- I have not heard of Simplex but you charged my card
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- How can I trust that my details are secure?
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