It is not possible to complete identity verification without a camera. Once asked, you need to upload a picture(s) of your document taken with a camera.
If your camera does not work, we recommend that you find other means of taking the needed pictures, otherwise the transaction will not go through.
- Why kind of verification is needed?
- Do I need to go through verification everytime I make a payment?
- I entered an incorrect date of birth, what should I do?
- Can I use P.O box address when filling in the details?
- I don't have my physical/virtual bank card with me. What should I do?
- My ID has expired and I'm waiting for a new one. What can I do?
- What if my camera is not working?
- How long does the verification take and can I get verified faster?
- How to make a video selfie?
- What are the requirements for a selfie with my physical card?
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