It is not possible to finish the verification without a camera - you need to upload a real-time photo of your document for verification. We recommend that you find other means of taking the photo, or else the transaction will not go through.
How can we help you today?
- Why do I need to verify my banking card or send a video?
- Why did my verification fail?
- What if I can't record a video selfie verification?
- Do I need to go through verification everytime I make a payment?
- I entered an incorrect date of birth, what should I do?
- Can I use PO box address?
- I don't have my bank card with me. How can I verify it?
- My ID has expired and I'm waiting for a new one. What can I do?
- What if my camera is not working?
- How can I get verified faster?
Have more questions? Submit a request