We always highly recommend our users to use a cryptocurrency address that is under your control in order avoid scams and other unwanted accidents.
- Entering your date of birth
- My transaction failed and I never received a refund.
- My card was charged but I did not receive my coins
- My transaction was approved, but I got a message that it was cancelled, why?
- How can I report payments made through Simplex for tax purposes?
- Where can I find a receipt for my transaction?
- Do you have any discounts?
- Is it safe to send cryptocurrency to someone else?
- I accidentally sent cryptocurrency to the wrong wallet address. What can I do?
- My transaction failed but you still charged me. Will I get a refund?
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