Please be informed that an approval email-receipt is sent to our users automatically, once the transaction has been approved.
At the moment, we do not issue any additional invoices or separate receipts for approved payments.
Additionally to the approval emails, as proof of our work, you may see the transaction successfully transferred to the wallet address via the blockchain.
- Entering your date of birth
- Checking your transaction on the blockchain
- My transaction failed and I never received a refund.
- My card was charged but I did not receive my coins
- My transaction was approved, but I got a cancellation email.
- How can I report payments made through Simplex for tax purposes?
- Where can I find a receipt for my transaction?
- Do you offer any discounts?
- Is it safe to send cryptocurrency to someone else?
- Can I cancel my order?
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