If you are unsure about your payment, you may check the status of it here.
Please be informed that the online payment status checker will only show information about transactions not older than 30 days.
In general, when the transaction is approved, the cryptocurrency should reach you in 5-60 minutes, however, sometimes, due to high market demand or other factors, delays might happen, and that is entirely normal.
If your crypto does not appear in your wallet within 3 hours after the transaction is approved, please contact our support team for further investigation.