If you have received an email from Simplex that seems suspicious, please do not reply to that email directly, nor follow any instructions described there, but rather contact us.
You may initiate a live chat with our team or submit a ticket here.
For further investigation, please prepare and/or attach a screenshot of that email to your message - this will help us greatly.
- I have not heard of Simplex but you charged my card
- What are your Terms of Use?
- What is your Privacy Policy?
- What is your Cookie Policy?
- How can I trust that my details are secure?
- How long will you keep my data for?
- How can I delete all of my personal data?
- I work for the police/law enforcement/bank or other legal entity and would like to request information from Simplex
- I've received received a suspicious e-mail from Simplex
- I was scammed and sent cryptocurrency to a scammer
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