If you have received an email from Simplex that seems suspicious, please do not reply to that email directly, but rather contact us.
You may initiate a live chat with our team or submit a ticket here.
For further investigation, please prepare and/or attach a screenshot of that email to your message.
- I have not heard of Simplex but you charged my card
- What are your Terms of Use?
- What is your Privacy Policy?
- What is your AML/KYC Policy?
- What is your Cookie Policy?
- How can I trust that my details are secure?
- Is my information safe with Simplex?
- How long will you keep my data for?
- How can I erase all my data?
- I work for the police/law enforcement/bank and would like to request information from Simplex
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