To verify your card you may be asked to upload a selfie of yourself holding the card used for the payment. Here are the requirements for a successful selfie.
How can we help you today?
- Why do I need to verify my banking card or send a video?
- Why did my verification fail?
- What if I can't record a video selfie verification?
- Do I need to go through verification everytime I make a payment?
- I entered an incorrect date of birth, what should I do?
- Can I use PO box address?
- I don't have my bank card with me. How can I verify it?
- My ID has expired and I'm waiting for a new one. What can I do?
- What if my camera is not working?
- How can I get verified faster?
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