There is no way to expedite the verification process. We are doing our very best to process your payment as quickly as possible!
In most cases, payments are processed immediately. In rare cases, it may take up to 24 hours due to delays in identity verification.
As we are a licensed and regulated payment processing company, this extra level of identity validation is a necessary step to make sure your transaction is safe.
- Why do I need to verify my banking card or send a video?
- Why did my verification fail?
- What if I can't record a video selfie verification?
- Do I need to go through verification everytime I make a payment?
- I entered an incorrect date of birth, what should I do?
- Can I use PO box address?
- I don't have my bank card with me. How can I verify it?
- My ID has expired and I'm waiting for a new one. What can I do?
- What if my camera is not working?
- How can I get verified faster?
Have more questions? Submit a request