While we are doing our very best to process your payment as quickly as possible, there is no way for us to expedite any part of the verification process.
In most cases, payments are processed immediately if everything is done correctly and there are no issues. In rare cases, it may take up to 24 hours due to delays in identity verification and other processes.
As we are a licensed and regulated payment processing company, this extra level of detail validation is a necessary step to make sure your transaction is safe.
Additionally, you can always check the status of your payment (not older than 30 days) here.
- Why kind of verification is needed?
- What if I can't record a video selfie for verification?
- Do I need to go through verification everytime I make a payment?
- I entered an incorrect date of birth, what should I do?
- Can I use P.O box address when filling in the details?
- I don't have my physical/virtual bank card with me. What should I do?
- My ID has expired and I'm waiting for a new one. What can I do?
- What if my camera is not working?
- How long does the verification take and can I get verified faster?
- How to make a video selfie?
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