Please be informed that we cannot accept expired or temporary documents for verification.
If possible, please use a different document for verification.
We accept international passports, national ID cards and driver's licences.
More information about identity verification can be found here.
- Why kind of verification is needed?
- What if I can't record a video selfie for verification?
- Do I need to go through verification everytime I make a payment?
- I entered an incorrect date of birth, what should I do?
- Can I use P.O box address when filling in the details?
- I don't have my physical/virtual bank card with me. What should I do?
- My ID has expired and I'm waiting for a new one. What can I do?
- What if my camera is not working?
- How long does the verification take and can I get verified faster?
- How to make a video selfie?
Have more questions? Submit a request