We strive to deliver your crypto as quickly as possible once your card has been charged. As with all items purchased online, we can only send your crypto once it's been paid for. It typically takes between 5-30 minutes for the crypto to be received and confirmed at your address. At times of very high demand on the blockchain it can take a longer (click here for some details on this: https://www.youtube.com/watch?v=JtcchPVWxJ0).
If you do not see the crypto in your account/wallet after 3 hours, please contact our support team who will be happy to assist you. Don't be concerned - if your transaction was approved and your card has been charged, we will ensure that your crypto is delivered or issue a refund.