You can request your data to be erased by submitting a ticket to our customer support team. Please make sure to state "I want to delete my data" in the subject line.
How can we help you today?
- I have not heard of Simplex but you charged my card
- What is your AML/KYC Policy?
- How can I trust that my details are secure?
- Is my information safe with Simplex?
- How long will you keep my data for?
- How can I erase all my data?
- I work for the police/law enforcement/bank and would like to request information from Simplex
Have more questions? Submit a request