Please be informed that even if you have already completed the verification, you may be asked to go through the process again with your future payments.
This is done to ensure that all the documentation submitted is up to date and that nobody is making the payment on your behalf.
- Submitting the questionnaire
- How can I verify my identity live through Onfido?
- What kind of verification is needed?
- Do I need to go through verification everytime I make a payment?
- I entered an incorrect date of birth, what should I do?
- Can I use P.O box address when filling in the details?
- My ID has expired and I'm waiting for a new one. What can I do?
- What if my camera is not working?
- How long does the verification take and can I get verified faster?
- How can I verify my identity and what documents are accepted?
Have more questions? Submit a request