This article explains how to purchase cryptocurrency using what is now considered the old version of our checkout. Most of our partners already have our new user interface enabled.
You can find more information on how to purchase cryptocurrency through the new user interface here: Buying cryptocurrency through Simplex's new interface
You may issue a purchase through one of our partner's platforms or directly at www.simplex.com.
When pressing the buying option on either page, you will be taken to our checkout, where you can select the type and amount of cryptocurrency you wish to purchase. Additionally, you can choose the purchasing method - either with a card or a few alternative payment methods. The availability is based on the partner's platform and your location.
Some platforms may require you to enter your personal wallet address that you control, while others will generate the address for you if you have an account with them.
It is crucial to understand that if you need to enter the wallet address yourself, you should only enter your wallet address, which you only have control over.
After selecting the desired amounts and pressing continue, you will be prompted to the next page to enter your card details, such as the card number, full name, and CVV (security) code expiry date.
Later, you will be asked to enter your personal details, such as the billing address, city, zip/postal code, and country, as well as your contact details, such as your email, date of birth, and phone number.
On this page, you will also see the amount of cryptocurrency you will receive with all of the fees applied.
Once the information is submitted, if everything is entered accordingly - no special symbols, only the Latin alphabet used, and the phone is in the international format - you can press "PAY NOW".
Please be informed that by pressing "PAY NOW", you agree with the terms and conditions of our services, the cryptocurrency amount you will receive and confirm that the details you have entered are correct.
After pressing "PAY NOW", the verification process will begin.
During the verification process, you will need to verify your email by entering a 4-digit code that will be sent to the email address provided.
After verifying the email, you may be asked to submit your identity document and enter its details on the document upload page.
Remember to select the correct document type accordingly and ensure that the image(s) you are uploading meet the requirements stated on the document upload page.
If all of these steps are completed, your payment should be approved, and the coins will be sent to the wallet address used in the transaction. It will reflect in the wallet as soon as it is confirmed on the Blockchain. We will send you an approval and, later on, a confirmation email once your payment is approved and the coins are sent out.
Useful articles:
Which cards does Simplex accept?;
What fees do you charge for card payments?
What are your supported locations - countries, states and territories?