If you forgot your password or are unable to log in, please contact us through our live chat system directly, as password resets can only be done this way.
The live chat system can be accessed by pressing the red message button on the bottom right corner of our website.
If you are able to log in to your Simplex Banking account and would like to update your current password, please follow the instructions below
Locate the icon 
at the top of the account main page and select
you will then be redirected to the password update page. Simply follow the instructions presented:
In order to successfully update the password you need to make sure to use:
-At least 8 characters
-At least one uppercase letter
-At least one lowercase letter
-At least one number
-Only the Roman alphabet.
To finalize the update, press 