While we always try to secure the best price, exchange rates vary between sellers. The amount of cryptocurrency you bought from our partner might have been lower than the general exchange rate used by other exchanges/platforms due to different business constraints.
Additionally, payment processing fees are applied from our and, sometimes, the platforms you choose to make the purchase sides.
Please note that the price of the cryptocurrency you are purchasing and the amount you will receive is always displayed before you make a payment. We assure you that you will receive the exact amount of cryptocurrency initially shown before making the payment.