What is the payment process?

To successfully purchase, you would need to issue a payment through our partners or our platform.
Once you are in the platform of your choice, please look for the option to buy with the card.
Once you press on that option, you will taken to the Simplex checkout page and the payment process will begin.

Our payment process requires you to verify your mobile phone number and your email.
Special codes will be sent to your email address and phone number via an SMS code.
The code need to be entered on the special pop-up form  which appears on the screen accordingly.

During the later stages of the payment, you will be asked to submit a government issued document.
This may be a passport, a drivers license or an ID card.
At some stage of the payment we might also ask you to send a selfie (photo or video) with the card used in the payment. 
Both of these requests are to ensure that it is really you who is purchasing and not anybody else on your behalf.

If you have any questions, experiencing difficulties and need assistance during the payment process, please reach out to our support team.