To start, log into your Simplex Banking account and navigate to the section and select Add funds button:
If the option is not visible, please contact our Support team for assistance via live chat by clicking red icon located at the bottom right corner of our website or submit a ticket here.
Please note the transfer method is only used for international transactions outside EU/EEA zone and only transfers between personal accounts are supported.
If you have an IBAN which belongs to EU/EEA the transfer can be completed via SEPA, please find a full list of countries here: A list of countries that participate in SEPA – Simplex
Here you will be presented an option to select your payment method and the transfer amount.
After selecting the SWIFT transfer option you will be redirected to transfer details.
For convenience, please note that can be used to copy the whole field right away.
Firstly, you will need to select the location of the bank from which you are sending funds.
Please note that not all countries are supported. If your location is not available at the moment, you will be informed with an error message:
Alternatively, please find a full list of countries from which we can not accept SWIFT transactions at the moment (“From which countries/locations is Simplex Banking unable to accept SWIFT transactions?:”)
Once the country is selected, you will be presented with information that needs to be provided to your Bank for the transfer to reach your Simplex Banking account:
Beneficiary details are required for your transfer to reach Simplex. These include:
1. Beneficiary (Your Name and Surname)
2. Account number (IBAN)
3. Beneficiary Address
4. Beneficiary Bank (Name, BIC/SWIFT Code, Bank address)
5. Corresponding Bank (Name, IBAN, BIC/SWIFT Code, Bank address)
6. Transaction details
IMPORTANT: Please make sure that the transfer details are exactly the same as provided - we recommend carefully going through them a few times before submitting your payment.
Simplex’s fee for incoming SWIFT transfers is 0.1% or 30 EUR minimum, depending on which one is higher. We recommend using SWIFT services only if the transfer amount is above 1000 EUR.
Additionally, intermediary banks might charge an additional processing fee which will be deducted from the transfer amount. They are credited to corresponding banks; please note that Simplex is not responsible for them.
Please note that SWIFT payments usually take 1–5 working days to reach their destination. However, it is possible that they can take longer due to time differences between the sending and receiving countries, or multiple intermediary banks being involved with the process of delivering your money to us.
Kindly note that Simplex has no way of speeding up SWIFT transactions.