If your Simplex branded card was swallowed by the ATM, please lock the card immediately and contact our support to inform them about the incident via:
- Live chat at the bottom right side of any page that you are on. Simply click on the red icon
- Submit a ticket through our support center
Please be aware that we do not offer phone support and that we do not communicate with our customers through any third party applications (Telegram, Whatsapp, etc.).